Return Policy for Aktar.
At Aktar, we prioritize customer satisfaction and want to ensure you are completely happy with your purchase. If for any reason you are not satisfied with your product(s), we offer a return policy to assist you.
Return Policy:
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Return Period: You have 14 days from the date of receipt to submit a return request.
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Condition of the Product: The returned product must be unused, undamaged, and in its original packaging, including all accessories, labels, and documentation.
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Return Process: Please contact our customer service team at info@aktar-co.com to initiate a return request. Please provide your order number and the reason for the return. After your return request is approved, you will receive instructions on how to return the product.
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Shipping Costs: Shipping costs are not covered.
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Refund: Once the returned product is received and checked for compliance with our return policy, a refund will be processed through the original payment method within 5 business days of receiving the returned item.
Exceptions:
- Customized or personalized products cannot be returned, except in the case of manufacturing defects.
- Returns of products that do not meet our return policy may result in the return being refused or a restocking fee.
This return policy applies to all purchases made through Aktar’s website. For further questions or assistance, you can always contact our customer service team.
Please note: Aktar. reserves the right to change or modify this return policy at any time. Please check this page regularly for any updates.